We regard it as extremely important to be able to respond and support as quickly as possible if something stops working or urgent problems arise. On the other hand, many issues can be prevented by having an IT infrastructure that is professionally implemented, regularly maintained, and continuously monitored, and by giving employees the appropriate training.

Immediate support: When problems arise unexpectedly, we can deal with these by accessing your PC or server remotely.

Our remote solution communicates solely via our own server and is secure. We can only access your PC with your permission.

In order to ensure that your system is stable and secure, we recommend that we undertake regular maintenance. If desired, a service level agreement can be drawn up that specifies guaranteed response times.